Communication in Health and Social Care

Communication in Health and Social Care BY chrtssy7694 Different forms of communication. In these two sections I am going to identify the four different forms of communication and later on I am going to describe them all briefly. Pl) Identify different forms of communication. Verbal Communication Non-verbal communication Written communication Technological aids MI) Describe different forms of communication. Verbal communication: Verbal communication is when one make use of a spoken language to show his or her opinion or simply Just to communicate with others.Verbal ommunication has a wide range of purposes. The most obvious function is that verbal communication is the main procedure when it comes to communicate with others. Also the purpose of verbal communication is to show one needs, desires, and ideas but above all it serves in the course of teaching and learning. Apart from all the purposes mentioned above, verbal communication can be used to form better relationship and building relationships with others.Non-verbal communication: Nonverbal communication refers to the actions that one make to communicate with others apart rom the obvious ones like speaking or writing. This form of communication includes: facial expressions, body language (hand movement, head movement), eye contact, proximity, posture, appearance, signs, symbols and pictures. It can be more efficient and sometimes more than verbal communication. Body language is all the body movements that one makes to express his or her feelings.This include how one stands, the way that someone is walking or simply Just the way one moves can give signs of how we are feeling. Another type of non-verbal communication is gestures. Hand movement, facial expression, head movement and even body postures are all gestures. Signs, symbols and pictures can be used tor example by workers to indicate some sort of work in progress in the streets. Another important type of non-verbal communication is the use of sign lang uage.This type is very useful to those who have hearing problems for example, someone deaf can use lip reading or hand signals to communicate with others. Even more there are those actions which we do them involuntary, we Just do them automatically which show how we are feeling, for xample: when someone is has a slumped posture it shows sadness. Written communication: This form of communication means a lot in todays life. Writing is more effective and formal than speech because writing is something permanent while speech is something that when it is said it can be forgotten.Even more writing can serve as a proof on something or someone or Just it can be records about a patient or some medicines. Written communication can be practiced in any business sector, for example in the health and social care area. When someone is sing written communication as his way of communication he needs to know how to include the right choice of words, write sentences in the correct Technological aids: In this present day technology is advancing a lot and we have many technologic aids that we can use to communicate with others.We have mobile phones to send text messages to someone and we can even call them. Apart from this computers help us to communication even worldwide with others or save some information. Technologic aids can help disabled person to communicate more freely without being reliant on others, or example nowadays in movies one can choose to enable subtitles so that one can understand better the movie.Another good example is the voice box which was invented by Professor Stephen Hawking which can convert small movements into speech. (Sian Lavers, Helen Lancaster, Howarth Elizabeth,Higgins Heather, 2010) From these two sections one can notice how people can interact with each other in different forms of way. One can even know if someone is really interested in what he is saying or not. Even more by examining the other person and keep eye contact one can have a good co nversation. Communication in Health and Social Care BTEC Level 3 National Diploma in Health and Social Care. Unit 1: Communication in Health and Social Care. P1: Create an article for the ‘Nursing Times’ magazine. Effective communication in a Hospital setting. In the health and social care setting, two types of communication take place in one-to-one and group communication. These are formal and informal communication. You may take part in a few one–to–one situations. This may be with staff and staff, staff with patients and staff with the patient family. Also as staff you may find yourself in group situation with the patient and a number of the patient’s family members. Related reading: Evaluate the Effectiveness of Agreed Methods of Communication With An IndividualThe usual form of language in a group conversation if formal but in formal is also used as well depending on the circumstance. There are a number of factors that influence effective communication within both one-to-one interactions and group interactions. These are formal, informal, verbal, and non-verbal skills. One-to-one Communication. In a hospital, communication takes place more frequently than informal interactions. Formal interactions will be between staff and staff, staff with patients and staff with family members.Formal interactions are very effective in one-to-ones because it is polite and medical terms are used to make it sound more professional in a serious matter. Formal communication is effective when used by staff because it is a professional way of communicating important information. Informal communications is used only in curtain circumstances not in all because it is n ot always polite to be informal with everyone all the time but using informal communication can lighten up the mood and make the patient feel better about the situation.Verbal and non-verbal communication is used everyday by every staff member in the hospital setting so it is vital that the staff know how to communicate correctly. Verbal communication is when you are talking to a person. You should be confident so that the person that you are speaking to is reassured that you know what you are talking about. You should also be listening to what the person says carefully because you want to make that person feel better about being in the situation they are in. Non-verbal communication covers body language, proximity, posture, hand gestures and facial expressions.You can use this effectively by using these things well in the right way. E. g. when you are talking to someone in a one-to-one you should be standing/ sitting straight and making eye contact. Jargon and slang are used in the hospital between staff and staff when communicating. Jargon is more medical terminology, so when an incident occurs then the staff can use jargon to make the staff fell more confident so they are not embarrassed. Jargon is an universal language so it can be used by everyone which is an advantage. Slang is a terminology that continues to change.It is an informal way of communicating and is used normally between staff with staff and staff with patients. Slang also covers nicknames or terms for patients they are talking about. It can be used effectively to protect the identity of the patient they are discussing over which can add humour to very stressful situations. Group Communication. Group communication can take place between staff, patients and family members. It can also take place between a group of professionals. Both formal and informal communication is used.Again, formal communication is used more often in a group conversation. Group conversations are effective because it let s more people know important information and more ideas and opinions can be shared. Informal conversation can be used to make patients feel patients feel better about the situation and can be quite humorous but if it is used in the wrong circumstance people can be offended by what is said in a jokey manner. In a group conversation verbal communication is important because it is key to make sure that each person involved knows what is being said and each person can participate.When talking in a group it is effective to speak loud and clear so that the patient and family members know what you are saying. Also, having a good posture when talking is also effective because you will then come across as positive. Non-verbal communication is just as important as verbal communication when talking in a group. Body language is effective because it lets other people know that you are positive and confident about what they do. Jargon is generally used in group communication between staff profess ionals because it is not a professional way to communicate to patients and family members with.It is effective when used between colleagues because it is a universal language so when staff from different countries communicate Jargon can be used to tell the other hospital what has happened. Slang is only used when staff are by their own so if staff are having a group meeting then slang is usually used. Written communication is used to communicate between staff and staff. E. g a board of notes about each patient is used to communicate in a ward without having to spent time to find each other when they could just write it down.Writing, good hand writing and reading skills are need to communicate through written communication. When written communication takes place, it needs to be clear and neat with good grammar. Signs and symbols are used everywhere in hospitals. E. g no smoking, directions etc. They are effective by communicating information to people who need it where they are. It c an communicate to many people without any human communication. Also with people with different cultures and languages can all understand what the signs and symbols mean. Communication in Health and Social Care BTEC Level 3 National Diploma in Health and Social Care. Unit 1: Communication in Health and Social Care. P1: Create an article for the ‘Nursing Times’ magazine. Effective communication in a Hospital setting. In the health and social care setting, two types of communication take place in one-to-one and group communication. These are formal and informal communication. You may take part in a few one–to–one situations. This may be with staff and staff, staff with patients and staff with the patient family. Also as staff you may find yourself in group situation with the patient and a number of the patient’s family members. Related reading: Evaluate the Effectiveness of Agreed Methods of Communication With An IndividualThe usual form of language in a group conversation if formal but in formal is also used as well depending on the circumstance. There are a number of factors that influence effective communication within both one-to-one interactions and group interactions. These are formal, informal, verbal, and non-verbal skills. One-to-one Communication. In a hospital, communication takes place more frequently than informal interactions. Formal interactions will be between staff and staff, staff with patients and staff with family members.Formal interactions are very effective in one-to-ones because it is polite and medical terms are used to make it sound more professional in a serious matter. Formal communication is effective when used by staff because it is a professional way of communicating important information. Informal communications is used only in curtain circumstances not in all because it is n ot always polite to be informal with everyone all the time but using informal communication can lighten up the mood and make the patient feel better about the situation.Verbal and non-verbal communication is used everyday by every staff member in the hospital setting so it is vital that the staff know how to communicate correctly. Verbal communication is when you are talking to a person. You should be confident so that the person that you are speaking to is reassured that you know what you are talking about. You should also be listening to what the person says carefully because you want to make that person feel better about being in the situation they are in. Non-verbal communication covers body language, proximity, posture, hand gestures and facial expressions.You can use this effectively by using these things well in the right way. E. g. when you are talking to someone in a one-to-one you should be standing/ sitting straight and making eye contact. Jargon and slang are used in the hospital between staff and staff when communicating. Jargon is more medical terminology, so when an incident occurs then the staff can use jargon to make the staff fell more confident so they are not embarrassed. Jargon is an universal language so it can be used by everyone which is an advantage. Slang is a terminology that continues to change.It is an informal way of communicating and is used normally between staff with staff and staff with patients. Slang also covers nicknames or terms for patients they are talking about. It can be used effectively to protect the identity of the patient they are discussing over which can add humour to very stressful situations. Group Communication. Group communication can take place between staff, patients and family members. It can also take place between a group of professionals. Both formal and informal communication is used.Again, formal communication is used more often in a group conversation. Group conversations are effective because it let s more people know important information and more ideas and opinions can be shared. Informal conversation can be used to make patients feel patients feel better about the situation and can be quite humorous but if it is used in the wrong circumstance people can be offended by what is said in a jokey manner. In a group conversation verbal communication is important because it is key to make sure that each person involved knows what is being said and each person can participate.When talking in a group it is effective to speak loud and clear so that the patient and family members know what you are saying. Also, having a good posture when talking is also effective because you will then come across as positive. Non-verbal communication is just as important as verbal communication when talking in a group. Body language is effective because it lets other people know that you are positive and confident about what they do. Jargon is generally used in group communication between staff profess ionals because it is not a professional way to communicate to patients and family members with.It is effective when used between colleagues because it is a universal language so when staff from different countries communicate Jargon can be used to tell the other hospital what has happened. Slang is only used when staff are by their own so if staff are having a group meeting then slang is usually used. Written communication is used to communicate between staff and staff. E. g a board of notes about each patient is used to communicate in a ward without having to spent time to find each other when they could just write it down.Writing, good hand writing and reading skills are need to communicate through written communication. When written communication takes place, it needs to be clear and neat with good grammar. Signs and symbols are used everywhere in hospitals. E. g no smoking, directions etc. They are effective by communicating information to people who need it where they are. It c an communicate to many people without any human communication. Also with people with different cultures and languages can all understand what the signs and symbols mean.